Effective Date: 12/21/2024

At Aiden Heaney LTD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, as well as your rights regarding the information we collect.

Information We Collect

We may collect the following types of personal information directly from you:

Personal Details: Name, email address, and phone number.

Coaching Information: Details such as your current mindset challenges, fitness history, financial goals, and any supplements you may be taking. (Update this to reflect the focus on mindset, money, and muscle.)

Payment Information: Payment details are securely processed through Stripe and are not stored by us.

We may also collect data automatically when you use our website, such as:

Cookies and Tracking Technologies: We may use cookies or similar technologies to track website performance and user engagement. You can disable cookies in your browser settings.

How We Use Your Information

We use the information collected for the following purposes:

To schedule and deliver fitness coaching sessions via Zoom.

To assess whether our services are a good fit for you.

To process payments securely through Stripe.

To manage client relationships using our CRM system (GHL).

To send updates, confirmations, and information about our services (with your explicit consent).

To improve our services by analyzing user interactions with our website.

How We Protect Your Information

We use third-party services such as Stripe, Zoom, and GHL, which implement industry-standard security measures to protect your data. These measures include encryption, access controls, and secure servers. While we take every reasonable step to safeguard your data, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to:

Provide our services.

Comply with legal obligations.

Resolve disputes.

Enforce our agreements.

For general customer information, we will retain your data for up to 3 years after your last interaction with us unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information.

Deletion: You can request the deletion of your personal data, subject to any legal requirements.

Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected]

International Data Transfers

If you are located outside of the United States, your data may be accessed by our team members based in the United States or other jurisdictions. We ensure that these transfers comply with applicable data protection laws.

Third-Party Sharing

We do not sell, rent, or share your personal information with third parties except as necessary to deliver our services. This includes using third-party platforms like Stripe (for payment processing), Zoom (for virtual coaching and Client Consultations), and GHL (for client relationship management).

Legal Compliance

We comply with applicable privacy laws, including:

GDPR: For clients in the EU/UK, we process data lawfully, transparently, and only for specified purposes.

CAN-SPAM Act: For clients in the US, we adhere to regulations for email communication.

Other Relevant Laws: We comply with data protection laws applicable to jurisdictions where we operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: [email protected]

Address: 128 City Road, London, EC1V 2NX, United Kingdom